Etiquette has become a very important factor in dealing with clients, both on personal and professional levels. Etiquette involves providing customers with the correct information in a timely manner through the correct channels, both face to face as well as electronically or on the phone. The courses below will provide you with the knowledge in customer service etiquette required for effective customer relationship management.
This course requires...
- IELTS score of 6 or TOEFL 88% or higher
- Bachelor’s degree from an approved institution
- 2+ years’ work experience in a hospital or health setting
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