- Duration / Course length: Upto 3 Hours Start now
- Accredited by: CiQCPD Qualification Standards
- Certificates:
- Course delivery: This course is delivered in video format
Course details
Understanding Digital Consumer BehaviourOverview
Understanding Digital Consumer Behaviour is a comprehensive exploration of communication skills in the digital age. From basic communication to advanced techniques, telephone etiquette, and body language, this course provides a holistic understanding of how effective communication influences digital consumer behaviour.
Learning Outcomes
- Develop foundational communication skills applicable to digital interactions.
- Master advanced communication techniques for online environments.
- Acquire proficiency in telephone etiquette for professional digital communication.
- Understand the nuances of body language and its impact on digital interactions.
- Explore strategies for effective communication in diverse digital contexts.
- Enhance interpersonal skills for building strong digital relationships.
- Learn to adapt communication styles to various digital platforms.
- Analyse case studies to understand successful digital communication campaigns.
- Develop insights into the psychology of digital consumer behaviour.
- Apply learned skills to enhance personal and professional digital communication.
Who Is This Course For?
Business professionals, digital marketers, customer service representatives, social media managers, and individuals seeking to enhance their digital communication skills.
Why Choose Us?
- Affordable, engaging & high-quality e-learning study materials.
- Tutorial videos/materials from the industry-leading experts.
- Study in a user-friendly, advanced online learning platform.
- Efficient exam systems for the assessment and instant result.
- The UK & internationally recognised accredited qualification.
- Access to course content on a mobile, tablet, or desktop from anywhere, anytime.
- The benefit of career advancement opportunities.
- 24/7 student support via email.
Career Path
This course is ideal for professionals in digital marketing, customer service, and anyone working in online communication roles. Graduates can pursue careers as Digital Communication Specialists, Social Media Managers, Online Customer Service Representatives, and Digital Marketing Coordinators.
Course Curriculum
Understanding Digital Consumer Behaviour
- Module 01: Basic Communication Skills
- Module 02: Advance Communication (I)
- Module 03: Advance Communication (II)
- Module 04: Telephone Etiquette
- Module 05: Body Language and Effective Communication
Eligibility / Requirements
None. This Understanding Digital Consumer Behaviour course is open to individuals interested in improving their digital communication skills.
Job roles this course is suitable for:
Digital Communication Specialist , Social Media Manager , Online Customer Service Representative , Digital Marketing Coordinator , Digital Communication Analyst , Social Media Strategist , Online Brand Ambassador , Digital Engagement Specialist , E-Communication Consultant , Digital Communication TrainerAbout Alpha Academy
Alpha Academy is an online learning platform that provides one of the best e-learning experience that you can think of. With a large variety of training courses to choose from, you are bound to find something to suit you. Whether it be to improve your current expertise or develop new skills, we can facilitate your goal. On top of our provision of professionally accredited courses, we also provide a free CV review for you within 24 hours of submission.
Why Choose Us:
- On top of our provision of professionally accredited courses, we also provide a free CV review for you within 24 hours of submission.
- This is perfect for you if you want to add the experience to your CV/Resumé or hang it on your wall.
Assessment and Certification
At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. After you have successfully passed the final exam, you will be able to order an Accredited Certificate of Achievement at an additional cost of £19 for a PDF copy and £29 for an original print copy sent to you by post or for both £39.
