Service Leadership

Hospitality management, the retail sector, as well as other service sectors are highly dependent on customer service.  Employees in this industry require an atmosphere encouraging and fostering efficient customer service practices.  The role of a customer service leader is to ensure employees remain motivated and committed to going beyond satisfying and retaining their clients.  The courses below will cultivate managers into leaders in customer service making them highly valuable candidates in the labor force.

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11 Courses Available