Online
- Duration / Course length: Upto 2 Hours Start now
- Accredited by: CPD Qualification Standards
- Certificates:
- Course delivery: This course is delivered in video format
Course details
Are you ready to embark on a journey towards becoming a successful Telesales Executive? Our comprehensive training programme equips you with the skills and knowledge needed to excel in the dynamic world of telesales. Dive into each module and discover the art of telesales, from prospecting and lead generation to closing deals with finesse. Elevate your career and enhance your earning potential with our Telesales Executive training.In today's fast-paced business environment, telesales plays a pivotal role in connecting companies with their target audience. Our Telesales Executive training programme covers ten essential modules, ensuring you are well-prepared to navigate the challenges and opportunities of the telesales landscape. Whether you're new to telesales or seeking to refine your skills, this course offers a comprehensive understanding of the telesales process.
Learning Outcomes
- Understand the fundamentals of telesales and its significance in the business world.
- Comprehend the role of a Telesales Executive within an organisation.
- Learn effective techniques for identifying potential leads.
- Master a range of sales techniques and strategies tailored for telesales.
- Discover how to create persuasive sales pitches that resonate with your audience.
- Develop a structured approach to research and plan your telesales calls.
- Understand how to handle different responses from prospects.
- Learn how to build rapport and guide prospects through the sales process effectively.
- Develop strategies to handle objections, rejections, and challenging customer interactions.
- Turn difficult situations into opportunities for success.
- Discover proven techniques for closing sales deals confidently.
- Master telephone etiquette to create a positive impression on prospects.
Curriculum
- Module 01: Introduction to Telesales
- Module 02: Prospecting and Lead Generation
- Module 03: Sales Techniques and Strategies
- Module 04: Call Preparation
- Module 05: Call Response
- Module 06: Staging the Call
- Module 07: Dealing with Difficult Situations
- Module 08: Closing the Call
- Module 09: Telephone Etiquette
- Module 10: Sales Metrics and Performance Management
Eligibility / Requirements
No prior understanding of this course is necessary. Whether you’re a beginner or an employer with existing experience, you are always welcome to enrol in our course. All you need is a good command of the English language, a laptop, and an internet connection.
Job roles this course is suitable for:
Telesales Executive , Inside Sales Representative , Telesales Specialist , Sales Account Executive , Telemarketing Sales RepresentativeAbout Knowledge Gate
Knowledge Gate — we are an online learning provider committed to assisting you in achieving your goals. Our online learning method enables you to set your own learning pace, and there's the added flexibility of learning at your own time. As a result, learning with us helps you for a better balance of work and studies, so there's no need to give anything up.
