Course details
Course Overview:Many organizations claim “The Customer is King” while referring to their employees as internal customers ultimately creating a conundrum regarding who the real customer is. Providing excellent customer service is a must and a key skill for high performing staff.
This workshop is designed to help you appreciate why external and internal customers are both kings and queens and how without them – both – the organization will not endure. It will also enable… + Read More
Job roles this course is suitable for:
Customer Service Executive , Call Centre Agent , Client Relations Officer , Customer Care Coordinator , Customer Service Specialist , Admin Executive , Reception & Office Administrator , Sales Executive , Customer Relation Representative , Customer Relations ExecutiveCourse Location
About Eminent Educational Institute
Eminent offers a range of courses that will enhance your skills, improving efficiency and productivity.Successful people invest in themselves and Eminent has been assisting individuals for the last 25 years in the process by offering an extensive range of courses, at affordable prices.
Our courses are delivered by subject matter experts with both training as well as industry experience. They are not only professional, but also considerate and sensitive towards varying individual needs and provide the necessary support to every participant during the learning process.
Take a look at what we have to offer and feel free to call us for more information and guidance on how we can help you advance your skills and thereby your career. See all Eminent Educational Institute courses
View more Virtual classroom training for Customer service online courses See all Customer Service Courses
