Course details
1. Introduction to Hotel Management- Overview of the hospitality industry
- Roles and responsibilities in hotel management
- Career prospects in hotel management
- Guest services and reservations
- Check-in and check-out procedures
- Room allocation and billing
- Customer service and guest satisfaction
- Housekeeping duties and responsibilities
- Room cleaning and maintenance standards
- Inventory control and supply management
- Health, safety, and hygiene in housekeeping
- Food service operations and management
- Menu planning and design
- Food safety and hygiene standards
- Beverage operations and bar management
- Basic accounting principles in hospitality
- Budgeting and forecasting
- Revenue management strategies
- Cost control and expense management
- Recruitment and training in the hotel industry
- Employee motivation and team building
- Labor laws and compliance
- Performance appraisal and feedback
- Marketing principles for hotel promotion
- Digital marketing strategies in hospitality
- Customer relationship management (CRM)
- Revenue generation and sales strategies
- Understanding hotel contracts and agreements
- Legal issues in the hospitality industry
- Ethical practices in hospitality management
- Dealing with guest complaints and liabilities
- Planning and organizing events
- Managing logistics for meetings and conferences
- Special events and catering services
- Budgeting and promoting events
Job roles this course is suitable for:
Hotel Manager , Front Office Manager , Food and Beverage Manager , Events Manager , Housekeeping Manager , Restaurant ManagerCourse Location
About Bright Future Training Institute
Welcome to Bright Future Institute: Empowering Your Future with Quality Education
Bright Future Institute is your gateway to skill enhancement and professional growth in the UAE. We are KHDA and Dubai Government-approved, ensuring that our courses meet the highest standards of quality and relevance. Our mission is to provide students with practical skills and industry knowledge through courses led by experienced professionals.
We are committed to achieving outstanding results with a perfect blend of experienced senior educationists and a dynamic group of energetic trainers on our faculty. As an affiliate partner of the British Council, we have a strong track record of consistently helping students achieve impressive IELTS scores ranging from 7 to 9 bands for both IELTS Academic and IELTS General tests.
Our diverse range of specialized programs includes Exam Preparation (IELTS, PTE, OET), IT Programs (such as CCNA Certification and CCTV Training), Hospitality Management, Accounting, and Engineering courses. At Bright Future Training Institute, we emphasize hands-on learning and real-world applications to ensure our students are well-prepared to excel in their chosen fields.
Enroll today and book a free demo session to start your journey toward a bright future!
For any inquiries, please contact us. We look forward to supporting your educational and professional aspirations!
Affiliation & Accreditation:
- British Council
- KHDA (Knowledge and Human Development Authority)
- Dubai Government
- Excellist
What Our Students Say
Yasiru Samarawickrama: "Bright Future Training Institute is the most trustworthy in Dubai. I'm thrilled with their brilliant support. Ms. Pinithi Pavithra, my counselor, provided excellent guidance and helped me choose the best course for my career. The best place for accounting training!"
Afzal S: "I completed the Tally course here. My trainer, Mr. Jaleel, was fantastic—very patient and an excellent instructor. Ms. Pinithi handled my admission and scheduling perfectly. Thank you, Ms. Pini, and thank you, Jaleel sir!"
Sarah Asma Nfidsa: "Ms. Pinithi is incredibly professional and supportive. Many thanks for your assistance with the registration process and for making everything smooth."
Kamal Shantha: "I had a great experience joining Bright Future for Tally Prime Accounting. My trainer, Mr. Jaleel, ensured I mastered the course in a short time. Ms. Pinithi, my counselor, was very supportive throughout the process."
Hasaranga Umalsha: "An exceptional institute for Digital Marketing training! The instructor’s knowledge is top-notch, and Ms. Pinithi was instrumental in scheduling classes according to my availability. Highly recommend for skill enhancement!"
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