Customer Service
Customer service is embedded as part of the wider business model including product design, sales, marketing, after-sales service, branding, and strategy. Customer service plays a crucial role in customer relationship management (CRM). If you have poor customer service practices, clients will approach your competitors for repeated business. On the other hand, customer service initiatives in place will ensure repeated business, furthermore a high degree of customer loyalty. The courses below will encourage progress in existing customer service methods for your company.
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Live virtual classroom Instructor led live virtual classroom online. Classes may be individual or in group.
Starting Date: Enquire About It Duration: 20 Hours
Online
Live virtual classroom Instructor led live virtual classroom online. Classes may be individual or in group.
Starting Date: Enquire About It Duration: Upto 15 Hours