City of London College of Economics Customer Service Officer Diploma City of London College of Economics
  • Duration / Course length: Upto 3 Months Start now
  • Accredited in: UK
  • Course delivery: This course is delivered in presentation format

Course details

Want to get hired as a customer service officer or work as a freelancer and advise companies? Good customer service is hard to find.

You will gain fundamental knowledge about
  • Creating the customer-centric organization
  • Take it from the top: Service management
  • Keeping your customers: Simple actions, significant payoffs
  • Road blocks: When the going gets through
  • Working in a wired world: Customer service on the web
  • Don'ts of customer service
  • Tips for constructive conflict with co-workers
  • Ways to get better service as a customer

  Updated on 26 July, 2020

About City of London College of Economics

City of London College of Economics – Your best choice!

We are located in London, UK.

Our mission is to offer affordable courses - 100% online - to anyone. 

We offer two kinds of courses: vocational and academic.

Our diplomas are  internationally recognised.

You can start anytime and pay in a lump sum and get 10% discount or in instalments.

Get one of our diplomas and you are much closer to your dream job than you think. Not even employer will recognise your achievements but everybody will do.

You can either become a specialist or generalist. 

You will be in a good position to be promoted respectfully work in a demanding and well-paid job.
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