Online
- Duration / Course length: Upto 3 Months Start now
- Certificates:
- Course delivery: This course is delivered in presentation format
Course details
Get ahead with your career and grab a prestigious and internationally recognisedCustomer Service Officer Diploma
Overview
Want to get hired as a customer service officer or work as a freelancer and advise companies? Good customer service is hard to find.
Content
- Creating the customer-centric organization
- Take it from the top: Service management
- Keeping your customers: Simple actions, significant payoffs
- Road blocks: When the going gets through
- Working in a wired world: Customer service on the web
- Don’ts of customer service
- Tips for constructive conflict with co-workers
- Ways to get better service as a customer
3 months
We are accredited by the British Government and UKRLP.
Assessment
The assessment will take place on the basis of one assignment at the end of the course. Tell us when you feel ready to take the exam and we’ll send you the assignment questions.
Updated on 09 September, 2024
Job roles this course is suitable for:
Customer Service Specialist , Customer Service Officer , Customer service consultantAbout City of London College of Economics
WELCOME TO CITY OF LONDON COLLEGE OF ECONOMICSWe are very pleased to see you here. You just did a big step towards a much better future.
City of London College of Economics – Your best choice!
We offer affordable courses - 100% online - to anyone.
We provide our students with two kinds of courses: vocational and academic.
You can also get a(n)
- MBA in Finance
- Executive MBA
- Executive MBA in IT
- Master of Science in Project Management
- MBA in Marketing
- Master of Laws in International Law
To register for one of the above courses you need to visit our website.
We are listed in the Government Register of Verified Learning Providers in the UK (Reference Number: 10089366). We are accredited by the British Government and UKRLP.
UK diplomas are well-known all over the world and therefore accepted internationally.
You can start and finish anytime (self-paced).
Get one of our diplomas and you are much closer to your dream job than you think. Not only employers will recognise your achievements but everybody will do.
You can either become a specialist or generalist.
You will be in a good position to be promoted respectfully work in a demanding and well-paid job.
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