- Duration / Course length: Upto 15 Hours Start now
- Accredited by: CPD Group
- Certificates:
- Course delivery: This course is delivered in video format
Course details
Customer Service Manager Advanced Diploma Online TrainingDo you want to start a career in the Customer Service Manager Advanced Diploma sector or learn more about it?
This Customer Service Manager Advanced Diploma course is designed by industry experts so that it assists you to have a better understanding of Customer Service Manager Advanced Diploma.
This Customer Service Manager Advanced Diploma training has covered all the latest topics to keep you better prepared for your Customer Service Manager Advanced Diploma profession.
Enroll now for a successful Customer Service Manager Advanced Diploma career!
This Customer Service Manager Advanced Diploma training offers
Free Time Management Course
Free Exam
Lifetime Access
This course is ideal for:
Students
Job seekers
Teachers
Customer Service Manager Advanced Diploma course curriculum
Lecture 1: Introduction to Customer Service Management
Lecture 2: Leadership and Management
Lecture 3: Strategic Customer Service Management
Lecture 4: Customer Experience Enhancement
Lecture 5: Employee Training and Development
Lecture 6: Regulatory Compliance and Ethics
Lecture 7: Quality Assurance and Continuous Improvement
Lecture 8: Crisis Management and Business Continuity
Lecture 9: Project Management for Customer Service
Updated on 22 November, 2023
Eligibility / Requirements
No formal entry requirements for Customer Service Manager Advanced Diploma course. You need to have:
- Passion for learning
- A basic understanding of the English language
- This course is available to all learners, of all academic backgrounds.
Job roles this course is suitable for:
Customer Service Manager , Customer Service Engineer , Customer Service Team Leader , Customer Service Specialist , Customer Service /Optometrist , Customer Service Agent , Manager , Customer Service CentreAbout Course Line
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Course Line is affordable and flexible. We offer an extensive library of courses with over 300 hours of video lectures, online exams, test areas, as well as traditional handouts. It's never too late to learn something new with Course Line
Our courses are designed with busy professionals in mind - they are self-paced, start at any time of the year, and can be completed in as little as 3 months.
Courses that fit in your life with Course Line. We offer a variety of learning materials including video and audio lectures, online exams, test areas, as well as traditional handouts - you can choose what works best for you.