Course details
SummaryThis five-day intensive course enables participants to develop the necessary expertise to support laboratories in implementing and managing a Laboratory Management System (LMS) based on ISO/IEC 17025:2005. Participants will also gain a thorough understanding of all the technical requirements for the competence to perform tests and/or calibrations specified in ISO/IEC 17025. This training is consistent with the project management practices established in ISO 10006 (Quality Management Systems - Guidelines for Quality Management in Projects).
Learning objectives
- To understand the implementation of a Laboratory Management System (LMS) in accordance with ISO/IEC 17025
- To gain a comprehensive understanding of the concepts, approaches, methods and techniques required for the effective management of a Laboratory Management System
- To acquire necessary expertise to support a laboratory in implementing, managing and maintaining a LMS as specified in ISO/IEC 17025
- To acquire necessary expertise to manage a team implementing ISO/IEC 17025
- To understand management and technical requirements of ISO/IEC 17025
- To prepare a laboratory for an ISO/IEC 17025 accreditation
Course Agenda
Day 1: Introduction to ISO/IEC 17025 and initiation of a LMS
Introduction to management systems and the process approach
Fundamental principles of laboratory management
Preliminary analysis and establishment of the level of the maturity level of an existing laboratory management system
Initiating the LMS implementation
Day 2: Plan the implementation of LMS
Defining the scope of a LMS
Development of a laboratory management policies
Obtaining management decision to implement the LMS
Defining the organizational structure
Day 3: Initiating and Implementing a LMS based on ISO/IEC 17025
Implementation of a document management framework
Design of controls and writing procedures
Implementation of controls
Development of a training & awareness program and communication plan
Operations management of a LMS
Day 4: Monitoring a LMS and preparation for accreditation
Controlling and monitoring the LMS
Development of quality metrics, performance indicators and dashboards
ISO/IEC 17025 Internal Audit
Management review of a LMS
Implementation of a continual improvement program
Preparing for an ISO/IEC 17025 accreditation audit
Day 5: Certification Exam
Educational approach
This training is based on both theory and practice:
- Sessions of lectures illustrated with examples based on real cases
- Practical exercises based on a full case study including role playing and oral presentations
- Review exercises to assist the exam preparation
- Practice test similar to the certification exam
- To benefit from the practical exercises, the number of training participants is limited
Examination and Certification
The “Certified ISO/IEC 17025 Lead Implementer” exam fully meets the requirements of the PECB Examination and Certification Program (ECP). The exam covers the following competence domains:
- Domain 1: Fundamental principles and concepts of laboratories
- Domain 2: Laboratory Management System Best Practice based on ISO/IEC 17025
- Domain 3: Planning a LMS based on ISO/IEC 17025
- Domain 4: Implementing a LMS based on ISO/IEC 17025
- Domain 5: Performance evaluation, monitoring and measurement of a LMS based on ISO/IEC 17025
- Domain 6: Continual improvement of a LMS based on ISO/IEC 17025
- Domain 7: Preparing for an accreditation
The “Certified ISO/IEC 17025 Lead Implementer” exam is available in different languages (the complete list of languages can be found in the examination application form)
Duration: 3 hours
For more information about exam, refer to PECB section on ISO/IEC 17025 Lead Implementer Exam
After successfully completing the exam, participants can apply for the credential of Certified ISO/IEC 17025 Provisional Implementer, Certified ISO/IEC 17025 Implementer or Certified ISO/IEC 17025 Lead Implementer, depending on their level of experience
A certificate will be issued to participants who successfully pass the exam and comply with all the other requirements related to the selected credential
For more information about ISO/IEC 17025 certifications and PECB certification process, refer to PECB section on ISO/IEC 17025 Lead Implementer Certification
General Information
- Exam and certification fees are included in the training price
- A student manual containing over 450 pages of information and practical examples will be distributed to participants
- A participation certificate of 31 CPD (Continuing Professional Development) credits will be issued to participants
- In case of failure of the exam, participants are allowed to retake the exam for free under certain conditions.
Eligibility / Requirements
ISO/IEC 17025 Foundation Certification or a basic knowledge of ISO/IEC 17025 is recommended
Course Location
About Optimizer Middle East
Introduction:
Optimizer Middle East is a professional organization located in Business village, Deira, Dubai, UAE and active in the MENA countries. The core business of the organization encompass services and consultancies in accounting management systems based on international standards and professional training including technical, management and accounting with the objective of developing personnel skills.
We have executed various professional development projects the Gulf region and North Africa till date targeting to be a leader for Training and development in the area.
Vision:
We Optimizer Middle East shall become the professional umbrella for all the training and development professionals in MENA regions.
Mission:
Develop, organize, sustain through providing professional services, consultancies and training with the objective of disseminating standardized and developed professional practices to individuals and private as well as governmental organizations in MENA region.
Our Objectives:
- Provision of knowledge as skills
- Empowering individuals and organizations in MENA region with the latest professional advanced tools
- Introduction of conceptual practices in the organizational activities
- Qualifying professional experts in the government and private sector
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