Course details
During this workshop, you will teach participants:
- What conflict is and how it can escalate
- The five most common conflict resolution styles
- How to increase positive information flow through non-verbal and verbal communication skills
- Some effective techniques for intervention
- How to strengthen staff trust and morale
- How to be more confident of their ability to manage conflicts
Course Location
About British Cenrtification Inc
BCI Egypt is considered to be one of the leading companies in the fields of Certification, Training, food safety, and hospitality,
BCI-Egypt also may be considered to be a promising company in a lot of fields like inspection, verification, testing, risk management, etc.
BCI is registered and approved from the Accreditation Body (JAS-ANZ) which is the biggest Accreditation body all over the world.
BCI Egypt is registered in Egyptian IMC (Industrial Modernization Centre) under the code (B-50231) and registered also in the EOS (Egyptian Organization for Standardization) and the NQI (the National Quality Institute)
BCI Egypt is registered also in the Egyptian ITC (Industrial Training Center) under the code (B-50231)
In addition to that, BCI Egypt is approved from the National Quality Institute as a training provider.
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