Understanding Travel Agency Management Este curso é ministrado em inglês

Course details

Travel Agent does not own an airline, hotel or a car rental organization, but agent still provides various services under one roof to the individual as well as corporate clients. How travel agencies work across the globe, what are their revenue models, how agents survive in competitive environment etc. is explained in this course in detail. This is an ideal course for those who aspire to be a Travel Agent or work for agencies.

Learning Outcomes:

After completing this course you should be able to: 

• Understand the role of a travel agent in the Travel & Tourism industry 
  
• Differentiate the roles played by various departments in a travel agency 
  
• To meet the challenging demand of selling travel & provide various services under one roof to the individual as well as corporate clients. 
  
• Give advice on destinations and make arrangements for transportation, hotel accommodations, car rentals, tours, and recreation 
  
• Also advise on weather conditions, restaurants, tourist attractions, and recreation available in countries of visit 
  
• Provide information on customs regulations, required papers (passports, visas, and certificates of vaccination), and currency exchange rates. 
  
• Make reservations on the CRS 
  
• Understand how agents survive in a competitive environment
  

• OPERATION OF TRAVEL AGENCY 
  
• INCOME GENERATING ACTIVITIES 
  
• RESERVATIONS / BOOKINGS 
  
• PASSPORT & VISA DEPARTMENT 
  
• TRAVEL INSURANCE 
  
• AIRLINE / AGENCY REPORTING 
  
• TRAVEL ACCOUNTANCY 
  
• CRM 
  
• HR IN TRAVEL AGENCY