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Trade-wings Institute of Management Understanding Travel Agency Management Trade-wings Institute of Management
  • Duration / Course length: 40 Hours Start now
  • Accredited by: IAO
  • Course delivery: This course is delivered in video format

Course details

Travel Agent does not own an airline, hotel or a car rental organization, but agent still provides various services under one roof to the individual as well as corporate clients. How travel agencies work across the globe, what are their revenue models, how agents survive in competitive environment etc. is explained in this course in detail. This is an ideal course for those who aspire to be a Travel Agent or work for agencies.

Learning Outcomes:

After completing this course you should be able to: 

  • Understand the role of a travel agent in the Travel & Tourism industry 
  • Differentiate the roles played by various departments in a travel agency 
  • To meet the challenging demand of selling travel & provide various services under one roof to the individual as well as corporate clients. 
  • Give advice on destinations and make arrangements for transportation, hotel accommodations, car rentals, tours, and recreation 
  • Also advise on weather conditions, restaurants, tourist attractions, and recreation available in countries of visit 
  • Provide information on customs regulations, required papers (passports, visas, and certificates of vaccination), and currency exchange rates. 
  • Make reservations on the CRS 
  • Understand how agents survive in a competitive environment
Course Outline:

  • OPERATION OF TRAVEL AGENCY 
  • INCOME GENERATING ACTIVITIES 
  • RESERVATIONS / BOOKINGS 
  • PASSPORT & VISA DEPARTMENT 
  • TRAVEL INSURANCE 
  • AIRLINE / AGENCY REPORTING 
  • TRAVEL ACCOUNTANCY 
  • CRM 
  • HR IN TRAVEL AGENCY

Updated on 13 May, 2019

Job roles this course is suitable for:

Travel Agent , Travel and Tourism , Travel Agency Manager

About Trade-wings Institute of Management

Trade-wings Institute of Management brings learning on your fingertips. Learn anywhere, anytime with OnlineTravelEdu.

Why Choose Us

We provide professional and practical courses in Aviation, Travel, Tourism, Hospitality, Air Cargo & Logistics which meet industry standards.

TIM received IATA / UFTAA authorization which came in 1993. TIM was well received by the Travel, Tourism & Hospitality industry and many of its students were employed in various areas of the industry, not only in India but even in Middle East, North America, Europe & Far East.

Today, Over 50,000 of TIM students are working for various Travel Agencies, Tour Operators, Airlines, Hotels, Airline Revenue Accounting companies and Tourism organizations all over India and worldwide. TIM has regular interaction with the industry through various forums & associations of the industry in which TIM is well established as an active member. 

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