British Academy For Training & Development Online Customer Service/Relationship Management British Academy For Training & Development
Price: AED 15,794

    Course details

    Course Description:

    Managing relationships with customers has become a critical organizational competency. Get winning strategies for acquiring and retaining customers by leveraging the latest advanced technologies.

    This course will teach you how to select the right tools for your business-- so it can grow today--and on into the future. Lagging means lost customers, which means damage to the bottom line. But how do you not lag when customers are moving lightning fast to demand+ Read More

    Eligibility / Requirements

    • Middle- and senior-level managers from marketing, e-commerce, sales and operations,strategic planning and general management
    • Product, brand, e-marketing and advertising managers
    • Finance managers responsible for customer profitability measurements and analysis Sales and service managers

    About British Academy For Training & Development

    British Academy For Training & Development (BATD) is one of the leading Academies across the world in training and development solutions. Our vision has been workable, achievable and realistic, our resources to contributed to achieving it.  Our services are open to all levels of organizations and people, since we believe in enabling and enhancing knowledge and skills. We operate in different parts of the world in more than 35 countries.

    Mission
    Through our specialized work in Management, Media, PR and Information Technology, we are working to:
    - Improve organizational performance through customized training and development solutions.
    - Enhance people’s skills and their ability to embrace changing career patterns, global mobility, technological developments and new ways of working.
    - Provide organizations and individuals with unique opportunities to exchange business and management experience and knowledge on a global level.
    - Provide customized and VIP training with very flexible and comfortable services for our values costumers.

    See all British Academy For Training & Development courses

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