Course details
This course enables students to achieve a better understanding of the Service Lifecycle and the processes:Service Strategy (SS)
Service Design (SD)
Service Transition (ST)
Service Operations(SO)
Continual Service Improvement (CSI).
Key features
- 2 days of instructor led classroom training
- ITIL Intermediate exam
- Hard copy of the material
- Softcopy of the material
- E- certificate
- Highly competent and ITIL Expert certified trainers
Eligibility / Requirements
ITIL Foundation is the eligibility criteria for ITIL Intermediate
Course Location
About my Learning Key
We are Industry Professionals providing Certified Training Courses. Based in Dubai , our training courses are designed as per Industry standards and delivered by highly qualified instructors.
We provide bespoke training in disciplines such as Big Data, Cloud Computing, Project Management, IT Service Management and Life Skills workshops.
Our vast community of instructors with years of experience help professionals to equip themselves with real world examples in this ever-changing business world.
myLearningKey an affiliate accredited by EXIN, Axelon, ITpenures, DASA, Cloud Credential council (CCC), Peoplecert.
Under License - Dubai Economic Department (DED) Knowledge and Human Development Authority (KHDA)
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