Course details

Description
ITIL is a framework of best practices for delivering IT services. ITIL’s systematic approach to IT service management can help businesses manage risk, strengthen customer relations, establish cost-effective practices, and build a stable IT environment that allows for growth, scale and change.

Course Information
This is a new two-day course that prepares you for the examination leading to the new Foundation Certificate In IT Service Management.

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Eligibility / Requirements

No Specific Eligibility criterion. Any one in IT industry will find this course suitable.

About GRCA Academy

GRCA Academy is a Global Leading training institute that is operating globally with a primary focus on the MENA region. It values and assists in unlocking the true potential of career-oriented professionals to achieve their goals and meet objectives. 

In order to ensure that you are abreast with the current global changes, updates and technology, GRCA Academy offers several accredited programs.  See all GRCA Academy courses
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