Talking to Employees about Personal Hygiene Global Development for Training
Price: AED 11,019

    Course details

    Learn How to Deal With Tough Situations
    (Tough Topics: Talking to Employees about Personal Hygiene)
     
     
    Objectives:
    After you complete this Tough Topics: Talking to Employees about Personal Hygiene course, you will be able to:
    • Identify the advantages to having tough conversations.
    • Describe the components to an effective behavior modification conversation.
    • Use your organization’s resources to help you deal with hygiene issues.
    • Overcome barriers that employees put up when discussing hygiene problems.
    • Resolve hygiene issues such as bad hair days, inappropriate piercings and body art, poor clothing choices, bad breath, body odor, excessive gas, and incontinence.
    • Nip poor hygiene habits in the bud.
    • Identify ways to encourage good hygiene at your workplace.
     
    Outline :
    Session 1: Course Overview
    •     Learning Objectives
    •     Pre-Assignment
    Session 2: Let's Talk About It!
    •     Introduction
    •     On A Personal Note
    •     A Business Case
    Session 3: Guidelines for Difficult Conversations
    •     A Step-by-Step Guide
    •     Step One: Set the Time and Place
    •     Step Two: Use a Soft Opener that Asks for Feedback
    •     Step Three: Describe the Issue as You or Others Have Observed It
    •     Step Four: Describe the Impact on the Employee and the Workplace
    •     Step Five: Outline the Options
    •     Getting the Facts
    •     Making Connections
    Session 4: Overcoming Objections
    •     Common Barriers
    •     The Person Becomes Offended
    •     The Person Won’t Admit That They Have a Problem
    •     The Person Refuses To Change Their Hygiene Habits or Appearance
    •     The Issue Reoccurs Frequently
    •     The Person Feels Discriminated Against Because They Have a Disability
    •     Making Connections
    Session 5: Bad Hair Days (And and )
    •     Case Study
    •     Suggested Approach
    •     Dealing with Dandruff
    Session 6: Addressing Piercings and Body Artwork
    •     Case Study
    •     A Note about Body Art
    Session 7: Helping Employees Dress for Success
    •     Introduction
    •     Dress Code Violations
    •     Special Scenarios
    •     Offering Resources
    Session 8: Bad Breath
    •     Bad Breath, Part One
    •     Bad Breath, Part Two
    Session 9: Body Odor
    •     Inadequate Personal Hygiene, Part One
    •     Inadequate Personal Hygiene, Part Two
    •     Inadequate Personal Hygiene, Part Three
    •     Excessive Personal Hygiene
    •     Medical Reasons
    •     The Scent of Alcohol or Drugs
    Session 10: Gastrointestinal Issues
    •     Case Study
    •     Dealing with Flatulence
    •     Dealing with Incontinence, Part One
    •     Dealing with Incontinence, Part Two
    Session 11: Bad Habits
    •     Making Connections
    Session 12: Putting it into Practice
    •     Making Connections
    Session 13: A Personal Action Plan
    •     Starting Point
    •     Where I Want to Go
    •     How I Will Get There
    Updated on 23 March, 2019

    Job roles this course is suitable for:

    any staff , hotels staff , Front office employe

    About Global Development for Training

    Introduction:

    Training has become of great importance to managers of various organizations and institutions where training is an effective way to increase employee's efficiency at all stages of his work. It develops his abilities, skills and provides him with new information which is an influential factor in the process of upgrading the employee and increases his authorities and responsibilities.

    The last two decades have witnessed a major transformation in the training knowledge. It has become Knowledge-based science; it is the only way to progress and development.

    The need of Knowledge-based science is now a scale of new wealth. It requires a distinct type of education and lifelong training in acquiring knowledge and updating on an ongoing basis. This was an important reason that led to establishment of Global Development for Training (G.D.T).

    Establishment:

    Global Development for Training was established in 2012 in UAE - Permit No. 91,288 in Dubai to provide training and consulting services and staff development with the latest training methods in the world and in line with the global market to meet all the strategic requirements of the global markets in an environment based on modern knowledge, through the best human development trainers in the Arab world and the rest of the world, to reach the highest level of quality, creativity and developing clients and participants.

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    To be one of the best training centers in the world which train and qualify the leaders and staff of the Arab World with the latest training methods in the world.

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    We seek to provide strong training base to provide training and consulting services that meet all the strategic requirements for global markets in an environment built on knowledge, and through professionals Instructors in the world. Therefore, we put our goals in order to reach the highest levels of quality and creativity.

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