Talking to Employees about Personal Hygiene هذه الدورة تدرس باللغة الإنجليزية

تفاصيل الدورة

• Identify the advantages to having tough conversations.
• Describe the components to an effective behavior modification conversation.
• Use your organization’s resources to help you deal with hygiene issues.
• Overcome barriers that employees put up when discussing hygiene problems.
• Resolve hygiene issues such as bad hair days, inappropriate piercings and body art, poor clothing choices, bad breath, body odor, excessive gas, and incontinence.
• Nip poor hygiene habits in the bud.
• Identify ways to encourage good hygiene at your workplace.

•     Learning Objectives
•     Pre-Assignment

•     Introduction
•     On A Personal Note
•     A Business Case

•     A Step-by-Step Guide
•     Step One: Set the Time and Place
•     Step Two: Use a Soft Opener that Asks for Feedback
•     Step Three: Describe the Issue as You or Others Have Observed It
•     Step Four: Describe the Impact on the Employee and the Workplace
•     Step Five: Outline the Options
•     Getting the Facts
•     Making Connections

•     Common Barriers
•     The Person Becomes Offended
•     The Person Won’t Admit That They Have a Problem
•     The Person Refuses To Change Their Hygiene Habits or Appearance
•     The Issue Reoccurs Frequently
•     The Person Feels Discriminated Against Because They Have a Disability
•     Making Connections

•     Case Study
•     Suggested Approach
•     Dealing with Dandruff

•     Case Study
•     A Note about Body Art

•     Introduction
•     Dress Code Violations
•     Special Scenarios
•     Offering Resources

•     Bad Breath, Part One
•     Bad Breath, Part Two

•     Inadequate Personal Hygiene, Part One
•     Inadequate Personal Hygiene, Part Two
•     Inadequate Personal Hygiene, Part Three
•     Excessive Personal Hygiene
•     Medical Reasons
•     The Scent of Alcohol or Drugs

•     Case Study
•     Dealing with Flatulence
•     Dealing with Incontinence, Part One
•     Dealing with Incontinence, Part Two

•     Making Connections

•     Making Connections

•     Starting Point
•     Where I Want to Go
•     How I Will Get There