- Duration: 12 Hours
Course details
sLesson 1Defining the Sales Process
• Sales and types of sales
• Sales Approaches
• Common Slaes Terminology
Lesson 2
Prepare to make the Call
• Client Identification
• Need Analysis and Creating needs
• Exploring potential solutions
Lesson 3
Creative Openings
• A Basic Opening for Warm Calls
• Warming up Cold Calls
• Using the Referral Opening
Lesson 4
Active Listening
• The importance of active listening
• Minimal Encourages
• Restating and Paraphrasing to gain commitment
Lesson 5
Delivering Presentations that SELL
• Features and Benefits matched to Customer Need
• Outlining your Unique Selling Proposition
• The Burning Question that every Customer wants Answered
Lesson 6
Handling Objections
• Common types of Objections
• Basic Strategies
• Advanced Strategies
Lesson 7
Closing the Sale
• Understanding when it's Time to Close
• Powerful Closing Techniques
• Things to Remember
Lesson 8
Following Up
• Thank-you Notes
• Resolving Customer Service Issues
• Staying in Touch
Lesson 9
Setting Goals
• The Importance of Sales Goals
• Setting SMART Goals
Lesson 10
Managing your Data
• Choosing a System that Works for you
• Using Computerized Systems
• • Using Manual Systems Updated on 18 September, 2019
Eligibility / Requirements
There is no specific eligibility require rather than the candidate should have an ambetion to become a succesfull sales professional advancing the sales skills or to change profession from any other to sales function such as, sales manager, sales executive , telesales executive , sales consultant
Job roles this course is suitable for:
Sales Manager , Tele-Sales Coordinator , sales , Telesales Agent , Telesales Executive , Manager Direct SalesAbout Vavaru Institute for Management and Training
Based in Dubai, VAVARU Institute is a leading organization focused on delivering world class training to professionals. We have built an excellent reputation by incorporating modern methods, world class standards, strategic partnership with leading providers and top-of-the-line technologies to deliver the perfect blend of expertise that is part of every single course that we offer. See all Vavaru Institute for Management and Training courses- Customer Service Management Course DriveUSD 24
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