Course detailsITIL 4 provides the guidance organizations need to address new service management challenges and utilize the potential of modern technology. It is designed to ensure a flexible, coordinated and integrated system for the effective governance and management of IT-enabled services.
components of ITIL4
concepts of service management
dimensions of service management
preparation Updated on 09 May, 2019
Eligibility / Requirements
basic understanding of IT operations and help desk
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ITIL Related Questions
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