Price: AED 2,000
AED 2,669
Instructor led live virtual classroom online. Classes may be individual or in group.
- Locations: Dubai Bur Dubai - Dubai
- Duration / Course length: 30 To 40 Hours
- Timings: Enquire
Course details
Course Outline (ITIL):- Course Introduction: ITIL® 4 Foundation
- Exam Tips
- High-Level Service Introduction
- Key Concepts
- Services Defined
- Service Offerings & Relationship
- Putting it All Together
- The Service Relationship Model
- Axel Car Hire Example
- Critically of Value
- The Dimensions of Service Management
- IT
- Partners & Suppliers
- Value Streams and Processes
- ITIL’s Service Value System (SVS)
- SVS Components
- Overview of ITIL’s Service Value Chain (SVS)
- SVS – Plan, Improve, Engage, Design & Transition, Obtain/Build & Deliver & Support
- ITIL’s 7 Guiding Principles
- Start Where You Are
- Progress Iteratively with Feedback
- Think and Work Holistically
- Optimize & Automate
- Key ITIL Practices
- General Management Practices
- Continual Improvement (CI)
- CI Model
- Continual Change & Guiding Principles
- SMP Change Control
- SMP Incident Management
- Problem Management
- SMP Service Requests Management
- SMP The Service Desk
- Intro of SLM
- Information Analysis for SLM
- Technical Management Practices
Job roles this course is suitable for:
IT Service Manager , ITIL Consultant , Problem and Escalation Manager , IT Operations Manager , Quality Assurance AnalystCourse Location
About Learnovate Training Center
About UsLearnovate Training Center in Dubai offers an exceptional learning experience, providing job-oriented and skill development courses for students. As one of the top professional skill development institutions in the UAE, with nearly 7 years of industry experience, Learnovate is dedicated to helping individuals and organizations achieve progressive and sustainable results.
Who We Are
At Learnovate Training Center, we are recognized as the best training institute in Dubai, offering top-tier learning experiences that empower students to transform their careers. With a team of global experts who bring extensive industry experience, we are dedicated to providing exceptional training to all our students. Whether you're managing cutting-edge technology projects or nurturing talent pipelines, our customizable and time-tested learning solutions are designed to ensure your success.
Year after year, we assist individuals and working professionals in upskilling and thriving in today’s competitive world. Our experienced tutors have helped thousands of candidates acquire job-oriented skills, and our programs are aligned with the latest learning methodologies and techniques to ensure students stay ahead in their respective fields.
What We Offer
At Learnovate Training Center, we provide a diverse range of training programs and educational courses across various fields, catering to individuals, small businesses, and large corporations. Our portfolio includes:
- IT Training
- Project Management
- Logistics and Supply Chain
- Human Resources
- Finance and Accounting
- Digital Marketing
- Autodesk Products
- Office Administration
- ERP Solutions
- Language (IELTS)
- Corporate Training
- Engineering Courses
- Soft Skills Development
- Exam Preparation
- Management and Human Resources
- Sales & Marketing
- Microsoft Office
- Graphic Design
- Software Development
- Solar Training
- Certification Courses
Learnovate Means Learn to Innovate
We believe in innovation, and our courses are designed to provide individuals with future-focused learning experiences. With a strong focus on practical training, our programs ensure that candidates are well-prepared to develop projects and make an impact in their chosen fields.
Our Goal
Our main goal is to provide quality knowledge that helps candidates grow their skills and enhance their career prospects. We are passionate about guiding individuals towards the best job opportunities in their respective fields. For those who are unsure about their career direction, we provide the support needed to make informed decisions for long-term success.
Our Purpose
At Learnovate Training Center, we strive to create a learning environment where individuals can explore future career possibilities and transform their futures. Our growth as a professional training center in Dubai continues to evolve year after year, driven by our commitment to deliver top-quality education and empower individuals to achieve outstanding results in their careers. See all Learnovate Training Center courses
Enquire about this course
You may add more courses here,
your list will be saved.
