ITIL Foundation Training

Course details

The ITIL foundations training, provides you with a general overview of the IT service management lifecycle and its supporting processes, functions and roles. The course enables you to understand how an integrated IT service management framework can be adopted and adapted within your organization.
Specific focus includes:
 • Principles & practices
 • Service management processes
 • Technology & implementation

This Foundation level course is an intensive introduction to the ITIL® - the de-facto framework for IT service management and offers an excellent preparation to take and pass the ITIL Foundation Certification exam with ease.

Trainer Profile
With over two decades experience in IT service Management, our trainer is the highest rated on the subject. He possesses hands-on implementation experience with over a hundred organizations throughout the middle-east. Consistently rated as exceptional in surveys for delivery and communication, he has trained over 5000 on the subject with a near 100 % pass rate and comes highly recommended by his students. Updated on 04 May, 2017