- Location: Diplomatic Area - Manama
- Duration / Course length: 6 Months
- Timings: Enquire
Course details
ITIL Certification Course:
The ITIL Certification course offers a comprehensive understanding of the IT Infrastructure Library (ITIL), a globally recognized framework for IT Service Management. The course focuses on best practices in managing IT services to align with business goals, minimize service disruptions, and achieve optimal business outcomes. Through this ITIL course, participants will gain insights into the essential processes, concepts, and terminology needed to enhance IT service quality and efficiency.
Benefits of Attending:
- Global Recognition: ITIL certification is widely accepted across industries as a standard for IT Service Management, adding significant value to your professional credentials.
- Enhanced IT Service Delivery: Learn how to implement ITIL best practices to reduce service disruptions and improve service quality, leading to better business results.
- Increased Efficiency: Gain the skills needed to streamline IT processes, leading to optimized service delivery and reduced operational costs.
- Better Alignment with Business Goals: Understand how IT services can be structured to meet business needs effectively, ensuring IT investments deliver maximum value.
- Career Advancement: With ITIL certification, you can improve your career prospects, as it is a sought-after qualification for IT professionals involved in service management.
Eligibility Criteria:
- There are no formal prerequisites for enrolling in the ITIL Certification course.
- The course is suitable for beginners and experienced IT professionals looking to enhance their knowledge of IT Service Management.
Course Syllabus:
1. Introduction to ITIL:
- Understanding ITIL Basics
- Overview of the Service Lifecycle
2. Service Strategy:
- Basic Concepts of the Service Strategy Phase
- The Service Portfolio Management Process
- The Demand Management Process
- The Financial Management Process
3. Service Design:
- Basic Concepts of Service Design
- The Service Level Management Process
- The Service Catalog Management Process
- The Availability Management Process
- The Capacity Management Process
- The Information Security Management Process
- IT Service Continuity Management
- The Supplier Management Process
4. Service Transition:
- Basic Concepts of Service Transition
- The Change Management Process
- The Service Asset and Configuration Management (SACM) Process
- The Release and Deployment Management Process
- The Knowledge Management Process
5. Service Operation:
- Basic Concepts of Service Operation
- The Event Management Process
- The Incident Management Process
- The Problem Management Process
- The Request Fulfillment Process
- The Access Management Process
6. Continual Service Improvement:
- Basic Concepts of Continual Service Improvement (CSI)
- CSI Principles and Models
Eligibility / Requirements
There are no formal prerequisites for enrolling in the ITIL Certification course.The course is suitable for beginners and experienced IT professionals looking to enhance their knowledge of IT Service Management.
Course Location
About MMTI - Marvel Management Training Institute Bahrain
Let us introduce ourselves as an Executive Education and Continuing Professional Development center specialized in preparing management professionals to achieve their career high through certification in their respective field.MMTI has specialized in providing professionals the knowledge & tools to drive their business. MMTI is a leader in developing and delivering corporate and professional educational solutions.Our approach focuses on learning that empowers you to acquire knowledge, apply it, achieve results, and then interpret those results to identify new opportunities- again and again.
Benefits from MMTI:
- PMI authorized Premier Training Partner
- Pearson VUE select authorized testing center
- Make it easy Study Materials
- Module wise/Chapter wise tests
- Unlimited number of Full length/Module wise Mock up tests (PMP)
- Post training support on subject and exams
- Membership and Exam scheduling assistance
- Free Re-training for unsuccessful aspirants
- TAMKEEN/MOL support assistance
- Regular reminders for classes, exams
- Scheduling to attend the missed classes
Our Vision:
- To be pioneer institute and the training provider of choice by the industry.
- To train most number of professionals in the region we belong to through our easy and dedicated methodology
in training to lead the professionals toward success.
Our Mission:
- Inspire by Quality and Excellent training
- Lead by Example
- Guide towards goals
- Motivate towards success
- Make them feel easy to understand by using Teamwork
- Mentor them with great experience and knowledge.
IT, Computing and Technology Related Questions
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