Identifying Training Needs and Evaluating Training

Course details

This course aims at converting subjective decisions for choosing training programs to more objective decisions based on proven training methodologies. Such a paradigm shift increases the value of the training department within an organization. In addition, the focus is to build an awareness for evaluation that spans the most common evaluation forms and assessments to include evaluations for skills transfer and return on investment.

Course Outlines: 

Training Needs Identification:

• identifying training needs in a business-driven context
• linking to corporate vision, strategy and organisational objectives
• recognising training needs revealed by business performance shortfall.

• understanding the stages of the systematic training needs analysis model;
• logical sequencing
• identifying residual, present and future training needs

• collecting information about knowledge and skills requirements for specific job competencies
• sources of information
• using and adapting survey instruments, questionnaires, interviews, observation.

• appropriate training interventions
• producing the initial action plan
• determining priorities
• identifying 'achievement windows'
• defining costs, success criteria and benefits.

• structuring written reports and presentations on training needs and priorities
• writing behavioural objectives
• using persuasive techniques and follow-up activities to support recommendations.

• Knowledge and Human Development Authority. 
• Federal Authority for Government Human Resources.
• WAFUNIF - United Nations