HRC Human Resources Certificate

Course details

Human Resources Management is considered the heart of any business as it is involved in the recruitment and management of people who work in the organization. The focus of Human Resource Management is to attract, select, train, motivate and compensate employees, while making sure that they comply with employment and labor laws. A team of professionals cannot be built by an organization without good Human Resource Management.

This Human resources certification is designed to provide practical application on the following functions Recruitment, personnel and training.

Content

Introduction to Human Resources and why it is important?

• Human Resources main functions
• Organization Structure

Job Analysis job description and job specifications

Effective Recruitment and Selection Methods:

• What is Recruitment
• The recruitment Analyst
• Online and offline recruitment sources
• Writing effective job advertisements

Effective Selection

• Validity & Reliability
• Essential skills and attributes for Filtering.
• Using your selection tools for screening applicants

Structuring and preparing for interviews:

• Pre-employment testing
• Background investigation
• Creating the right first impressions
• Types of questions that build rapport and uncover experience
• Types of interviews and how to conduct effective interviews?
• Selling the organization and the job
• Interviews Role play, Demonstration with group learning review and feedback

Job Offering

• The Final Hiring Decision
• Conditional Job Offer
• Saying No… Thank You Letter
• Post Hiring Activities: Announcement Letter, Orientation and induction
• Assessing hiring decision and using job offering forms

Training and Development

• Introduction to Training and Development
• Difference between Training and Development
• Performance appraisal review- The Areas of Strength effectiveness

TNA Training Need Analysis

• What is TNA and why it is important?
• TNA Steps and Methods
• Understanding Assessment tools: Tests, Reviewing Employees Performance Evaluation Record, observation, Interviews, Questionnaires and surveys
• Employee Development Plan

Training Design, Implementation and Evaluation:

• Training Program Design and format
• “Off the Job” Training Methods
• “On the Job” Training Methods
• Matching the content with the training need
• Effective training implementation
• Training Evaluation

Personnel Administration and labor law:

Personnel Administration

• Prepare employees’ files
• Create employees data base
• Review and maintain employee and non-employee details
• Personnel update reports:
• Turn-over rate
• Hiring rate
• Medical and social insurance
• Personnel policies and procedures
• Company induction for new employees
• Employee handbook
• Job descriptions

Labor and Insurance laws:

• Case study of 2 teams, one as a company, and the other as inspectors and training on all inspectors requirements)
• Practical training on social insurance (case study of 2 teams, one as a company, and the other as inspectors and training on all inspectors requirements)

Compensations and Benefits:

• What are employee’s compensation and benefits?
• Job Evaluation
• Salary Structure
• Organization Strategic Focus toward the compensation and benefits

Performance Management:

• What is Performance Management?
• How Does Performance Management Work?
• Tools and Techniques

Key Benefits

At program completion; participant will be able to:

• Understand what is human resources and its main functions
• Perform job analysis, description and specification
• Apply effective recruitment and selection methods
• Apply the best testing and recruitment techniques
• Recognize and apply background investigations
• Run different types of interviews
• Explain the role of training and development in human resources management
• Analyze the training needs of an organization
• Assess, design, access and implement various methods, techniques and sources of training
• Evaluate the value of the training once completed from the individual employee and the organization’s viewpoint
• Understand the meaning of Labor and Social Insurance Laws, decisions concerning them, their explanations according to the latest amendments,
• Understand the law implementation issues and how to avoid common mistakes of implementation

Audience

• The human resources certification is designed for fresh graduates and individual who wish to start their career in the field of Human Resources Management.