HR for Non-HR Managers

Course details

Introduction:

Organisations looking for sustainable competitive advantage understand the need to focus on the effectiveness of their human resources. There are many HR issues that managers and supervisors are expected to deal with as part of their job. Managers in all departments must be familiar with fundamental human resources concepts in areas such as effective recruitment, employee engagement, reward and benefits, talent development, and performance management as well as in remedial concepts such as absenteeism, discipline and termination.

'HR for Non-HR Professionals' gives non HR practitioners an overview of the HR framework and understanding of the elements of good human resources management as they relate to their own roles.

Who Should Attend?

• Members of the Senior Management Team
• Middle-Managers and Supervisors
• Employees with management potential

• An overview of the elements of effective human resources management
• Familiarity with best practices in staff recruitment
• Explore the role of excellent communication in building and maintaining good working relationships with subordinates
• Master techniques to build effective, motivated and productive teams
• Discover ways to make performance appraisals a beneficial process  for all
• Learn how to improve employees performance using coaching techniques
• Understand how to assess and specify staff training and development needs
• Learn effective ways to deal with compensation and benefits
• Understand how to handle medical leave, disability and leaves of absence
• Learn how to identify and stop workplace behaviour that expose your organisation to the risk of prosecution
• Develop the insight to professionally deal with personal issues that affect staff performance and absenteeism
• Explore tools to manage cases requiring discipline and termination

• Introduction
  • Defining Human Resources
  • Relationship between HR and line management
• Acquiring Talent
  • Job Analysis and Job Descriptions
  • Finding Candidates
  • Interviewing
  • Selection of the Right Candidate
  • Employee Orientation & Induction
• Retaining Talent
  • Employee Engagement
  • Recognition
  • Communication Excellence
  • Motivation and Teambuilding
  • Pay and reward, Compensation and Benefits
  • Change Management
• Developing Talent
  • Performance Reviews
  • Setting Objectives
  • Employee  Development through Coaching
  • Staff Training
  • Succession planning
• Resolving Performance Issues
  • Discipline and Grievance
  • Managing absence effectively
  • Workplace Diversity
  • Termination