HIGHER DIPLOMA IN HOSPITALITY MANAGEMENT

Course details

STM 011

Future of Tourism STM 012


HIGHER DIPLOMA IN HOSPITALITY MANAGEMENT (MEETINGS, INCENTIVE, TRAVEL, CONVENTIONS AND EXHIBITIONS (M.I.C.E) MANAGEMENT)

MODULE 2

TOPICS CODE

Introduction to Conventions & Exhibition Management MICE 001

Introduction to Meetings & Incentive Management MICE 002

Marketing Management for Events & Exhibitions Management MICE 003

Logistics Management for Events & Exhibitions MICE 004

Public Relations & Sponsorship for Events & Exhibitions MICE 005

Customer Relationship Management MICE 006

Project Management & Scheduling MICE 007

HIGHER DIPLOMA IN HOSPITALITY MANAGEMENT (FINANCIAL MANAGEMENT)

MODULE 3

TOPICS CODE

Basic Accounting Procedures and Practices FM 001

Accounting for Fixed Assets FM 002

Costing Methods FM 003

Pricing Methods FM 004

Contribution Accounting FM 005

Planning and budgeting FM 006

Standard costing and variance FM 007

Capital investment FM 008

HIGHER DIPLOMA IN HOSPITALITY MANAGEMENT (HUMAN RESOURCE MANAGEMENT & COMMUNICATION)

MODULE 4

TOPICS CODE

Introduction to HRMD HR 001

Recruitment and Selection HR 002

Induction HR 003

Staff turnover, absenteeism and employment termination HR 004

Procedures HR 005

Records and responsibility HR 006

Motivation HR 007

Training and monitoring of performance HR 008

Appraisal HR 009

Counseling and other welfare services HR 010

Ethical Issues HR 011

HIGHER DIPLOMA IN HOSPITALITY MANAGEMENT (FOOD, BEVERAGE & SERVICE MANAGEMENT II)

MODULE 5

TOPICS CODE

Food and beverage operations FBSM 001

The relationship between the consumer and the product FBSM 002

Food production FBSM 003

Beverage provision FBSM 004

Food production equipment; planning and design FBSM 005

Food service areas: equipment and design FBSM 006

Staffing a food and beverage operation FBSM 007

Food and beverage service FBSM 008

Appraising results and making decisions FBSM 009

HIGHER DIPLOMA IN HOSPITALITY MANAGEMENT (HOTEL OPERATIONS MANAGEMENT)

MODULE 6

TOPICS CODE

Introduction to Hotel Industry HOM 001

The Hotel General Manager HOM 002

Human Resources HOM 003

Accounting HOM 004

Revenue Management HOM 005

Sales & Marketing HOM 006

Facility Engineering and Maintenance HOM 007

Safety and Property Security HOM 008

Other Departments HOM 009

Franchise agreements and Management contracts HOM 010

Purchasing a Hotel HOM 011

Managing in the Global Hotel Industry HOM 012


HIGHER DIPLOMA IN HOSPITALITY MANAGEMENT (FOOD & BEVERAGE PRACTICAL TRAINING -Industry Attachment (IA)*

MODULE 7

TOPICS CODE

Basic Restaurant Service & Management FBPT 001

Tableside Service FBPT 002

Beverage/Wine Service FBPT 003

Front Office Operations & Management FBPT 004

Housekeeping Operations & Management FBPT 005

HIGHER DIPLOMA IN HOSPITALITY MANAGEMENT -MODULE 8- PROJECT (SUBSTITUTE FOR INDUSTRY ATTACHMENT)

Name of the Teacher- SAKKARAPANI SANTHOSH KUMAR

Academic Qualification- M.Sc (HOTEL MANAGEMENT) Annamalai University - India

M.H.R.M (HUMAN RESOURCE MANAGEMENT) Pondicherry University India

B.Sc (Hotel & Catering Management) University of Madras India

Advanced Certificate in Training and Assessment (ACTA), Workforce Development Agency
(WDA) Singapore

WSQ Diploma in Adult and Continuing Education (Accelerated mode)- Singapore PolytechnicSingapore

Deployment FULL TIME / PART TIME

Experience- Having more than 10 years of experience

MODE OF DELIVERY : FACE TO FACE

GRADUATION REQUIREMENTS

MODULES REQUIRED TO PASS

STRATEGIC TOURISM MANAGEMENT

MEETINGS, INCENTIVE, TRAVEL, CONVENTIONS AND EXHIBITIONS (M.I.C.E) MANAGEMENT)

FINANCIAL MANAGEMENT

HUMAN RESOURCE MANAGEMENT & COMMUNICATION

FOOD, BEVERAGE & SERVICE MANAGEMENT II

HOTEL OPERATIONS MANAGEMENT

PROJECT (SUBSTITUTE FOR INDUSTRY ATTACHMENT)

ATTENDANCE REQUIRED

80% attendance for local Students NON-STP Holders

90% attendance for International Students STP Holders

MODE OF ASSESSMENT

Final assessment is conducted by Eastwest academy

Assessment consists of only written examination

After Successful completion of examination students will be awarded with
Higher Diploma in Hospitality Management by Eastwest Academy.

TEACHER - STUDENT RATIO:

Lecture : 1: 12