Course details
Food and Beverage Management certificate program is an introduction into the terminology, concepts and procedures in food and beverage operations, including operational functions and importance within a hotel organization, but the demand for great service–the keystone of any restaurant’s success–never fades. This concise yet comprehensive guide helps restaurant managers and staffs in all types of dining establishments provide first-rate food and beverage service to every customer and create an excellent dining experience. Restaurant Service Basics takes a practical approach to service training. It discusses different types of service, including French, American, English, Russian, family-style, banquet and more. With clear, step-by-step instructions, it demonstrates the technical skills.
A Food and Beverage Manager is responsible for a team of food and beverage servers and for the efficient operation of a dining facility. Effective food and beverage managers offer guests the ultimate wining and dining experience.
Is It Right For Me?
Who Should Attend:
- Restaurant/dining room servers and managers
- Hotel, resort and convention center managers
- Catering managers
- Banquet servers and managers
What will I learn?
By the end of this course you will be able to:
- Motivating and inspire a team
- Manage efficient operations in various areas of a food establishment
- Direct, plan and control all aspects of food and beverage services
- Deliver excellent sales and customer service skills
- Control budgets and forecast financial figures
- Manage cash and inventory
- Develop or adopt new products and services to attract and retain more customers
- Apply local legislations and regulations that govern quality and safety
- Greet and seat guests
- Take orders and answer questions
- Serve food and beverages and time the meal
- Present the check and accept payment
- Respond to emergency situations, such as power outages and guest injury
- Use the computer system to support service
- Serve alcoholic beverages
Course Location
About World Knowledge
A subsidiary of We_They Strategies Corporation , We_They is a World performance improvement company and a leader in sales and technical training, management consulting, and engineering services.
We help improve your organisational effectiveness through innovative and knowledgeable training, consulting, and business improvement services customised to meet your specific needs. With offices throughout The Middle East, we are strategically positioned to serve you at your locations around the world.
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