- Locations: Sheikh Zayed Rd - Dubai Al Mushrif - Abu Dhabi Al Wurud - Riyadh Kuala Lumpur
- Duration: 5 Days
Course details
This course provides conflict resolution training to equip participants with the skills, knowledge and confidence to effectively manage and turn around potentially negative performance situations in the workplace in a clear, assertive and constructive manner. This training course offers practical tips for managers and team leaders aimed at managing conflict at work and introducing an effective conflict management strategy. Learn effective conflict management techniques and resolution strategies to address confrontation in the workplace. This training course focuses on how to improve innovation and develop creative thinking in your workplace. Learn how to develop creativity, innovation and lateral thinking - for individuals and work teams.Course Objectives:
By the end of this training course, the participants will have:
- Defined confrontation and their role in managing conflict in the workplace to ensure they maximise individual and team performance
- Identified their preferred style/s in influencing others and managing conflict and the additional strategies that they need to use to successfully resolve the conflict situation
- Demonstrated their skills in resolving conflict and confrontation
- Have identified a plan to apply and enhance their communication skills in the workplace to address existing conflicts
Applicable to all
General Notes
- All our courses can be facilitated as Customized In-House Training course.
- Course duration is flexible and the contents can be modified to fit any number of days.
- As for Open Enrolment Courses, we offer our clients the flexibility to chose the location, date, and time and our team of experts who are spread around the globe will assist in facilitating the course.
- The course fee includes facilitation, training materials, 2 coffee breaks, buffet lunch and a Certificate of successful completion of Training.
- FREE Consultation and Coaching provided during and after the course.
Job roles this course is suitable for:
General Manager , General Accountant , Financial Manager , Key Accounts Manager , Head of HR , Assistant Human Resources Manager , Manager , Design Manager , Operations & Maintenance Manager , Branch ManagerCourse Location
About Zoe Talent Solutions
ZOE Talent Solutions is a global training and consulting firm that has been serving leading businesses in many countries. We specialise in capacity building and talent development solutions for individuals and organisations, through our highly customised courses and training sessions, in a wide array of disciplines.
ZOE assists organisations in identifying their most important goals, and guides management teams by working closely with each member, in making lasting improvements to their performance. This process thus promises a definite increase in revenue and savings and a higher Return On Investment (ROI). Over nearly a decade, our team has built a globally recommendable enterprise uniquely equipped skills including and not limited to coaching, facilitation , counselling and strategising.
The highly committed and experienced professionals at ZOE provide their clients with highest available quality in training and capacity building at competitive prices, attached with a unique flexibility to suit the needs of their clients.
Our primary focus is ‘Complete Client Satisfaction’. This forms the basis of our work philosophy, culture and everything we do. Our success has allowed us to under-take an increasingly higher volume of projects recently. Winning the trust of our clients each time, is what motivates us to strive towards an unparalleled excellence.
We triumph by working closely with every organisation to unlock the power in their people and ensure that our training solutions satisfy their learning and development needs, as well as maximise their business success.
ZOE has comprehensive knowledge and experience in Employee and Organisational Development. This, coupled with the commitment to supply innovative and leading Growth Solutions, has seen us continue to grow consistently, even in the face of adverse market conditions.
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