تفاصيل الدورة
To equip participants the skills and knowledge required to effectively interact with guests
COURSE CONTENT
Upon completion of this unit, participants will have the knowledge and application skills in interacting with guests and be able to apply them to the workplace. This include:
- maintaining professional appearance and attitude
- providing quality service
- addressing concerns
Requirement
PSLE, ESS WPLN L3 English/Chinese or equivalent
Award Criteria
Trainees must pass the Final Assessment as Competent
Certificate Awarded
WSQ statement of Attainment WSQ
تحديث بتاريخ 08 November, 2015الموقع
نبذة عن معهد Soha Institute
With a history of more than 10 years, SOHA as a School of Healing Arts, offers quality vocational and academic education programme in traditional and complementary medicine. SOHA is accredited with several overseas institutions renowned for their specialist courses. SOHA brings you "A Journey of Rediscovery" to unfold the wonders of traditional Healing Arts such as Chinese Massotherapy, Shiatsu, Thai Massage, Ayuverda, Reflexology, Swedish/Holistic Massage and Sports Therapy.
عرض الجميع دورات Soha InstituteClient Care and Customer Service أسئلة ذات صلة
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