Strategise Workforce for Service Excellence Training Vision Institute
السعر: 1,230 SGD

    تفاصيل الدورة

    This course focuses on the knowledge and skills to manage the service workforce within your organisation. It involves establishing the organisation’s talent management strategy for the service workforce, and developing strategies to enhance productivity and engage staff.

    Target Audience:

    This course is for VPs and service directors from various service industry sectors. 

    What You Will Learn:

    • Establish talent management strategy which is aligned with the organisation’s vision, mission & values to achieve service excellence
    • Establish strategies to enhance productivity of service workforce
    • Review talent management strategy to meet the perse & changing needs of the organisation

    Methodology: Mini lectures, interactive activities, group / inpidual exercises, role-plays, independent learning sessions & mutual sharing / feedback sessions 

    Requirements: 

    • Employability Skills WSQ – Workplace Literacy Level 7 / O / A-Level English OR
    • 3-5 years of working experience in a senior management role (preferably in the service sector)

    Teacher & Student Ratio: 1:25 (maximum capacity)

    تحديث بتاريخ 08 November, 2015

    نبذة عن معهد Training Vision Institute

    Established since 1991, Training Vision is a leading training institute. Training Vision Institute provides an integrated and holistic approach towards the design and methodology of Workforce Development training programmes. In addition, Training Vision Institute also offers consultancy services, where customised solutions are created to suit your company's needs.

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