تفاصيل الدورة
This course enables students to achieve a better understanding of the Service Lifecycle and the processes associated with all the Capability modulesPlanning, Protection and Optimization (PPO)
Service Offerings and Agreements (SOA)
Operational Support & Analysis (OSA)
Release, Control, & Validation (RCV)
Key features
- 2 days of instructor led classroom training
- ITIL Intermediate RCV exam
- Hard copy of the material
- Softcopy of PPO material
- E- certificate
- Highly competent and ITIL Expert certified trainers
المتطلبات
Hold the ITIL Foundation Certificate i
وظائف مناسبة لهذه الدورة
IT managers , IT Consultant , Service Delivery Manager , IT Operations Manager , Change Manager , Security Administrator , Availability Manager , Capacity Manager , Security Manager , Business Continuity ManagerITIL أسئلة ذات صلة
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