Hospitality Management Essentials هذه الدورة تدرس باللغة الإنجليزية

تفاصيل الدورة

Learning outcome:

• Appreciate the role of management and the manager in an organisation. 
  
• Identify customer oriented structures as well as forming and managing teams. 
  
• Apply creative problem-solving techniques in decision making. 
  
• Appreciate the responsibilities about corporate culture and ethics. 
  
• Identify the success factors for customer orientation and learn from experience. 

Course details:

This course reflects on today's business environment relating to culture, ethics and social responsibility. Decision making is a central task of a manager, whereby relevant techniques for creative problem solving are being introduced. At its core, the module focuses on the management tasks of Planning (strategic and operational), Organising (structures and systems), Leading (corporate culture and leadership) as well as Controlling (learning from experience). Besides a brief history of management, the tasks and responsibilities of a manager are outlined in this module

People who can attend?

The Hospitality Management Essentials module provides a thorough overview of the entire value-chain specific to any organisation in the hospitality and services industries.

All working professionals who aim to build their customer-oriented mindset to further their knowledge and career need to avail this exclusive opportunity now.

Certification:

Certificate of Achievement is issued by MODUL University Dubai and the world's leading MODUL Tourism College of the Vienna Chamber of Commerce.

Eligibility: 

English proficiency - Contact us to learn more.