عبر الإنترنت
Certified In Emotional Intelligence Specialist

تفاصيل الدورة

The studies show that EQ is more important than IQ when it comes to thriving across the board, whether it's in relationships or work or just day-to-day life. EQ is not just being sharp, it is also about way of communicating and getting on with other people and even oneself, and if it's not right, at right time, it's going to hold you back. In the workplace, the biggest traits looked for is the ability to adapt and be resourceful: these are emotional intelligent skills are their very best. The good news is that EQ can be developed throughout any one's life time. This global program will not only be an eye opener to what EQ is all about but also will train the participants how to apply the concepts in daily life using a weekly diary and get along with situations that are challenging with more ease and good results full of happiness.

By the end of the program you will learn:
  • Understand the concept of Emotional Intelligence
  • Recognize the impact Emotional Intelligence abilities have on professional development and career
  • Accurately observe and interpret the verbal and non verbal behavior of others
  • Assess your own Emotional Intelligence abilities
  • Increase self awareness and develop a clear understanding of your strengths and weaknesses through Emotional Intelligence training
  • Improve your sensitivity to corporate cultures and respond appropriately to workplace social issues
  • Identify and apply the five key Emotional skills to a broad variety of workplace situations
  • Improving your team's Emotional Intelligence: Learn how to work with your team to improve their Emotional Intelligence
  • Develop cohesive Emotionally Intelligent teams
  • Use Emotional Intelligence to achieve greater Leadership excellence
Module 1:Overview to Emotional Intelligence
  • Why Emotional Intelligence
  • Definitions of Emotional Intelligence
  • Self Check - EI
  • Physical aspects of EI
  • The CAMI - MEHR expanding Helix model
Module 2:Active Emotional Awareness
  • Scanning
  • And Recognizing emotions
  • Legitimately Express
  • Speak Softly
Module 3:Manage EI in Self
  • Situational(A+B=C)
  • Alter them & Video practice
  • Inspirational ( 5 voices)
Module 4:Manage EI with others
  • Empathy
  • FEEF Model
  • Managing emotions- EDGE Model
  • Conflict styles
Module 5:Manage EI in Teams
  • Building EI Communication
  • Creating Team Openness and Reducing Conflict Flashpoints

  تحديث بتاريخ 13 December, 2021

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HR Manager , HR Executive , Head of HR

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