Service Industry Management

As the service industry continues to grow world-wide, the requirement for new and resourceful professional staff rises. With the service industry sector estimated to make up more than three-fifths of the global gross domestic product, all sectors are opening up higher positions in managerial positions. Gain the knowledge and skills to provide personal services to establishments such as hotel lodging, business-support, repair, and training, food-service, and amusement/ recreations services. . It also includes medical, legal, communications, engineering, banking, and other professional services—and beyond that—to non-profit membership organizations, government agencies, and many other miscellaneous services. The goal of the programs listed below is to prepare you on how to utilize strategies and resources to enhance the functioning, profitability, competitiveness, and consistency-of-delivery in service-industry enterprises.