- Duration / Course length: Upto 40 Hours Start now
- Accredited by: CPDiAP
- Certificates:
- Course delivery: This course is delivered in video format
Course details
A qualification like this will dramatically improve your CV and make you much more employable.This Customer Service course will enable you to develop knowledge and skills in key areas, such as: delivering customer service, customer retention, resolving customer problems, business principles, and managing own performance and professional development.
This qualification is aimed at those already working in a wide variety of customer service settings, such as: hotels, banks, contact… + Ler Mais
Eligibility / Requirements
- This course is available to all students, of all academic backgrounds. However, a sound educational background or some experience in customer service would be an advantage
- Learners should be ages 16 or over to undertake the qualification
- Good understanding of English language, literacy, numeracy and ICT are required to attend this course