WSQ Supervise Quality Procedures

Course details

In order to maintain and continually improve the quality procedures in a quality management system, there must be a systematic approach in process planning and management. This includes monitoring and measuring of the quality procedures to ensure their relevance and effectiveness.

Key Benefits

• Acquire the knowledge and application skills in participating and supervising quality processes and be able to apply them to the workplace
• Identify opportunities to continually improve the quality procedures
• Learn how to avoid the pitfalls that may affect effective implementation of quality procedures

Course Content

• Introduction to quality procedures
• Key steps involved in the establishment of quality procedures
• Implementation and maintenance of effective quality procedures
• Monitoring and measuring of quality procedures for variation and effectiveness
• Monitoring and measuring of product and/or service quality level
• Collection and analysis of data using techniques such as control plan and sampling plan
• Identification of opportunity for continual improvement using methodologies such as Plan-Do-Check-Act cycle and 5W1H

Learning Methodology

Mini lectures, interactive activities, group discussions, case studies, presentations and assessments/testswill be used to enable participants to effectively absorb and retain the concepts and applications that are being taught.

The participant is required to complete and submit a work assignment within 21 days after end of training.

Who Should Attend

Quality assurance/quality control executives and process supervisors