WSQ Higher Certificate in Community and Social Service(Senior Services)

Course details

Objective

• To understand the characteristics and needs of older person and
• how to relate and communicate with them effectively
• To acquire essential healthcare knowledge and skills to work in an
• aged care agency
• To identify the necessary safety and health measurements

Programme Structure

Class Room Training: The training adopts an interactive and experiential based approach. Trainers use a combination of lectures, exercises and discussions to enable participants to reflect and apply the topics in the real life situations.

Workplace Attatchment: Participant will be attached to eldercare organisations where the combination of theoretical knowledge, skills and attitudes that can be integrated in practice.

Assessment

• Written Assessment
• Oral Questions / Interviews
• Workplace Observation (WO)

Entry Requirements

• Secondary 2 (with a pass in English) and above or
• WSQ ESS Workplace Literacy and Numeracy Level 3 is recommended.
• Able to read and write simple English.

Programme Outcomes

1. Apply Higher Common Processes in Senior Services
2. Participate in Workplace Safety and Health (WSH) Procedures
3. Participate in the Work Environment
4. Support Clients to meet their Physical, Emotional, Psychological, Cognitive and Spiritual Needs
5. Observe and Interpret Observation
6. Support Client to Maximize their Independence
7. Work within a Legal and Ethical Framework
8. Work in the Community and Social Services Environment
9. Respond to Illness, Accidents and Emergencies
10. Assist Clients With Personal Hygiene and Grooming
11. Assist in Feeding Clients
12. Transfer Clients with and Without Use of Equipment
13. Follow Basic Food Handling Practices
14. Demonstrate First Aid / CPR