Course details
As organisers and leaders of meetings, we understand that meetings would be effective when the agenda justifies the purpose of the meeting. Meetings should follow rules of trust instead of rules of competition, and this can only be achieved if they are well planned, organised and followed-up on all decisions and commitments.
PROGRAMME OBJECTIVES
By the end of this workshop, participants would be able to:
- To create an awareness of the common problems the minute taker may encounter
- To identify the purpose of writing Minutes
- To use the Agenda to help in the minute taking process
- To identify the different formats of Minutes
- To improve listening and summarising skills
- To identify different methods of taking notes
- To highlight the use of reported speech in Minutes
- To review the use of the different tenses
- To identify all reporting verbs
- To highlight areas of ambiguity and diplomacy
- To identify the components of each minute item
- To apply and review the skills covered
PROGRAMME OUTLINE
Problems
- Pass it on
- Purpose of Minutes
- Problems of the Minute Taker
Getting Ready
- The Agenda
- Formats of Minutes
- Choosing a Format
- Listening and Summarising
- Note Taking Techniques
Language Concerns
- Reported Speech
- Dealing with Tense
- Reporting Verbs
- Ambiguity and Diplomacy
The Minutes
- Components
- A Meeting
- Writing the Minutes
- How did we do?
- A Checklist
Course Location
About SMF Centre for Corporate Learning
The Singapore Manufacturing Federation (SMF), formerly known as the Singapore Manufacturers' Association, was first established in 1932. Its main aim is to champion the Singapore manufacturing sector. With a membership of over 2,800 corporate members ranging from MNCs to SMEs, SMa carries out a myriad of activities to enhance the competitive edge of our members.
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