Writing Good Minutes Bukit Merah, Central

Course details

As organisers and leaders of meetings, we understand that meetings would be effective when the agenda justifies the purpose of the meeting. Meetings should follow rules of trust instead of rules of competition, and this can only be achieved if they are well planned, organised and followed-up on all decisions and commitments.

PROGRAMME OBJECTIVES

By the end of this workshop, participants would be able to:

• To create an awareness of the common problems the minute taker may encounter
• To identify the purpose of writing Minutes
• To use the Agenda to help in the minute taking process
• To identify the different formats of Minutes
• To improve listening and summarising skills
• To identify different methods of taking notes
• To highlight the use of reported speech in Minutes
• To review the use of the different tenses
• To identify all reporting verbs
• To highlight areas of ambiguity and diplomacy
• To identify the components of each minute item
• To apply and review the skills covered

PROGRAMME OUTLINE

Problems

• Pass it on
• Purpose of Minutes
• Problems of the Minute Taker

Getting Ready

• The Agenda
• Formats of Minutes
• Choosing a Format
• Listening and Summarising
• Note Taking Techniques

Language Concerns

• Reported Speech
• Dealing with Tense
• Reporting Verbs
• Ambiguity and Diplomacy

The Minutes

• Components
• A Meeting
• Writing the Minutes
• How did we do?
• A Checklist