Learners Point Training Institute ITIL Foundation Learners Point Training Institute
Price: USD 1,235
Instructor led live virtual classroom online. Classes may be individual or in group.
  • Duration / Course length: 16 Hours
  • Timings: Enquire

    Course details

    OVERVIEW: ITIL Foundation certification in Dubai is the most widely acknowledged entry-level ITIL certification for IT professionals. The ITIL course in Dubai provides professionals with an overview of the ITIL 4 framework, concepts, and terminologies of the ITIL service lifecycle. This ITIL Foundation training in Dubai covers all aspects of the ITIL services lifecycle and the processes involved to improve the quality of IT service management in order to reduce costs and increase productivity.

    CAREER OPPORTUNITIES:

    Market Trends:
    The evolution of technology has led to significant changes in the IT-sphere by turning ITIL into a comprehensive strategy that delivers IT products and services effectively and efficiently. According to the research firm Gartner, the global IT service management (ITSM) market size was $4,323 million in 2018 and is projected to grow at a CAGR of from 2019 to 2026. The growth in the ITSM market across the globe has expanded the career options for professionals holding ITIL certification in Dubai.

    Salary Trends: ITSM is one of the most lucrative career fields in the world. Naturally, there is an inflated demand for IT professionals which has also contributed to their high remuneration. It was found that professionals holding ITIL certification earn 40% more than their non - certified counterparts. Further, ITIL certification holders get a 12% boost on their average annual salary. In the UAE, the average annual salary of professionals holding ITIL certification in Dubai is AED 242,000.

    Demand and Opportunities: ITSM is one of the fastest-growing fields in the world, and ITIL certification is one of the most reliable indicators of IT professionals' commitment to excellence. In a survey, 72% of the employers indicated that ITIL certifications as a basic requirement for the hiring process. It was also found that 45% of companies worldwide use the ITIL framework while ITIL adoption rates among companies stand at 70%. The above data clearly illustrates the rise in demand for ITIL - certified professionals.

    ITIL COURSE OUTLINE:

    Service Management Lifecycle
    • Principles of Service Management
    • The Processes
    • The ITIL Service Lifecycle
    Service Strategy
    • Introduction to Service Strategy
    • Key Concepts of Service Strategy
    • Service Strategy Processes
    • Demand Management
    • Service Portfolio Management
    • Financial Management
    • Business Relationship Management
    Service Design
    • Introduction to Service Design
    • Key Concepts of Service Design
    • Service Design Processes
    • Service Catalogue Management
    • Service Level Management
    • Supplier Management
    • Capacity Management
    • Availability Management
    • IT Service Continuity Management
    • Information Security Management
    • Design Coordination
    Service Transition
    • Introduction to Service Transition
    • Key Principles & Models of Service Transition
    • Service Transition Processes
    • Transition, Planning, and Support
    • Change Management
    • Service Asset and Configuration Management
    • Release and Deployment Management
    • Knowledge Management
    Service Operations
    • Introduction to Service Operations
    • Service Operations Processes
    • Event Management
    • Problem Management
    • Request Fulfillment
    • Access Management
    • Service Operations Functions
    Continual Service Improvement
    • Introduction to Continual Service Improvement
    • Key Principles and Models of Continual Service Improvement
    KEY TAKEAWAYS:
    After completing ITIL Foundation training, the candidate will be able to:
    • Understand the guiding principles for an effective service management decision
    • Identify the four dimensions of service management and factors that impact them
    • Explore the various levels of service value chain activities
    • Assess the objectives of various systems and services used by the management industry
    • Learn about problem management, incident management, and change management concepts
    ACCREDITATION:

    Our ITIL Foundation course is accredited by ISO 9001: 2015 and the Knowledge and Human Development Authority (KHDA).

    ALUMNI: Our academy graduates of ITIL training Dubai are successfully placed in some of the top-notch companies in Dubai like Jumeirah, Aramex, Airarabia, Damac, Emaar, etc. They are entrepreneurs, career changers, and lifelong learners.

    WHY LEARNER’S POINT:

    Being the leading providers of ITIL certification training in Dubai, we have substantial experience in teaching relevant skills and knowledge.
    Our ITIL course in Dubai offers the following advantages:
    • Our ITIL Foundation training is designed based on real-world scenarios, formulating and evaluating practical requirements
    • Our ITIL training Dubai strive to provide a reality check and insight into the requirements of a challenging role and how to fulfill it
    • Our ITIL training also provides live interactive sessions and hands-on experience through assignments associated with the actual work environment
    • To enhance the learning experience of our students we provide organized group sessions and integrated training modules through our ITIL course
    • Our discrete approach to career guidance enables our students to get successfully placed in renowned organizations
    Updated on 22 November, 2024

    Eligibility / Requirements

    The ITIL training in Dubai is ideal for IT professionals or professionals pursuing a career in IT and seeking to broaden their knowledge on concepts of the ITIL framework. There are no mandatory prerequisites for the ITIL Foundation course; anyone interested can enroll.

    About Learners Point Training Institute

    Empowering Professionals for a Dynamic Future in the UAE

    Learners Point Academy is a premier provider of professional training and development solutions, dedicated to equipping individuals and organizations across the UAE with the skills and knowledge needed to thrive in today's competitive landscape.

    A Commitment to Excellence

    We offer a diverse and comprehensive range of training solutions, with a particular focus on IT, Cybersecurity, Management and Logistics, in addition to other key sectors:
    • Business & Leadership: Sharpen your strategic thinking and management skills to lead with confidence.
    • Finance & Accounting: Master financial analysis and reporting for sound decision-making.
    • Human Resources: Optimize talent acquisition and cultivate a thriving workplace culture.
    • Soft Skills & Personal Development: Enhance communication and leadership abilities for personal and professional growth.
    • Supply Chain Management: Streamline operations and ensure efficient delivery of goods and services.
    • Quality Management: Drive process improvement and deliver exceptional customer satisfaction.
       
    Our Approach

    At Learners Point Academy, we believe in a learner-centric approach, combining theoretical knowledge with practical application. Our expert instructors, drawn from industry leaders, provide personalized guidance and support to ensure optimal learning outcomes.

    Tailored Learning Options

    We understand that professionals have diverse learning needs and schedules.
    Therefore, we offer a variety of delivery methods:
    • Classroom Training: Benefit from face-to-face interaction and networking opportunities in our modern facilities across the UAE.
    • Live Online Training: Participate in engaging virtual classes with real-time interaction for learners within the UAE and across the MENA region.
    • In-Company Training: Customize training programs to meet your organization's specific needs and deliver them at your preferred location within the UAE.
       
    Empower Your Success

    Learners Point Academy empowers you to achieve your professional goals and drive success for your organization. Contact us today to explore our extensive course catalog and embark on your transformative learning journey! See all Learners Point Training Institute courses

    Enquire about this course

    You may add more courses here,
    your list will be saved.