Administrative Support Management Emirates Professional Training Institute
Price: AED 700
  • Location: Sharjah
  • Duration: Upto 12 Hours
  • Timings: Part Time, Flexible

Course details

Module One: Getting Organized, Part One
  • Dealing with E-Mail
  • Managing Electronic Files
  • Keeping Track of the Paper Trail
  • Making the Most of Voice Mail.
Module Two: Getting Organized, Part Two
  • Keeping Your Workspace Organized
  • Using a To-Do Book
  • The Extra Mile: Adding Project Management Techniques to Your Toolbox.
Module Three: Managing Time
  • Managing Your Time
  • Keeping Others on Track
  • Maintaining Schedules.
Module Four: Getting It All Done On Time
  • Prioritizing
  • The Secret to Staying on Track
  • Goal Setting
Module Five: Special Tasks
  • Planning Small Meetings
  • Planning Large Meetings
  • Organizing Travel.
Module Six: Verbal Communication Skills
  • Listening and Hearing: They Aren't the Same Thing
  • Asking Questions
  • Communicating with Power.
Module Seven: Non-Verbal Communication Skills
  • Body Language
  • The Signals You Send to Others
  • It's Not What You Say, It's How You Say It.
Module Eight: Empowering Yourself
  • Being Assertive
  • Resolving Conflict
  • Building Consensus
  • Making Decisions.
Module Nine: The Team of Two
  • Working with Your Manager
  • Influencing Skills
  • What to Do in Sticky Situations.
Module Ten: Taking Care of Yourself
  • Ergonomics
  • Stress Management
  • Dealing with a Heavy Workload.
Updated on 04 October, 2018

About Emirates Professional Training Institute

Since 2006, EPTI Educational Institute has grown to become one of SHARJAH’s finest training centers that offer certifications and diplomas approved by Ministry of Education.
We offer a host of courses from basic computer to mangement and languages certifications and diplomas. Additionally, great attention is paid to our personality development courses.
Our panel of expert trainers will ensure that individual attention is paid to all our students, delivering a higher level of competence. See all Emirates Professional Training Institute courses
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