Course details
Module One: Getting Organized, Part One- Dealing with E-Mail
- Managing Electronic Files
- Keeping Track of the Paper Trail
- Making the Most of Voice Mail.
- Keeping Your Workspace Organized
- Using a To-Do Book
- The Extra Mile: Adding Project Management Techniques to Your Toolbox.
- Managing Your Time
- Keeping Others on Track
- Maintaining Schedules.
- Prioritizing
- The Secret to Staying on Track
- Goal Setting
- Planning Small Meetings
- Planning Large Meetings
- Organizing Travel.
- Listening and Hearing: They Aren't the Same Thing
- Asking Questions
- Communicating with Power.
- Body Language
- The Signals You Send to Others
- It's Not What You Say, It's How You Say It.
- Being Assertive
- Resolving Conflict
- Building Consensus
- Making Decisions.
- Working with Your Manager
- Influencing Skills
- What to Do in Sticky Situations.
- Ergonomics
- Stress Management
- Dealing with a Heavy Workload.
Job roles this course is suitable for:
administrator , office manager , support staff , junior officer , Secretary , front desk officer , interneeAbout Emirates Professional Training Institute
Since 2006, EPTI Educational Institute has grown to become one of SHARJAH’s finest training centers that offer certifications and diplomas approved by Ministry of Education.We offer a host of courses from basic computer to mangement and languages certifications and diplomas. Additionally, great attention is paid to our personality development courses.
Our panel of expert trainers will ensure that individual attention is paid to all our students, delivering a higher level of competence. See all Emirates Professional Training Institute courses
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