- Duration: Upto 1 Day
Course trainer
Saad Bin Tariq
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Course details
At the completion of the Problem Solving Skills Workshop, participants will be able to do the following:- Demonstrate more creative and innovative problem-solving ability.
- Take preventive measures for any issues that may arise.
- Increase ability to ‘thrive’, think on one’s feet and be decisive under pressure.
- Boost confidence for when one interacts with clients and other stakeholders.
Job roles this course is suitable for:
Call Center Team Leader , Project Managers , Leadership Consultant , Business Development Specialist , Specialist , Leadership Development , Talent Acquisition SpecialistAbout CustomerService.ae
CustomerService has been offering experiential training program to companies that help develop essential soft skill for their employees while handling customers at different levels. Our team develops innovative and engaging workshop sessions using our Game-Based training methodology. We have worked with a range of organizations from the Oil & Gas Industry, Telecommunication and IT sectors to Hospitality and Banking sector. We provide training solutions for a number of soft skills areas such as:
Essential Communication Skills
Sales & Negotiation Skills
Leadership and Team work
Customer service and meeting expectations
Problem Solving and Managing difficult situations
We work closely with organizations to understand their specific needs and design game-play activities that can address the issues in an engaging and effective manner. We are very innovative in solving our customer’s problem by customizing our games/props and workshop according to customer’s requirements/need.
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