Level 1 Award in Customer Service Course SitesPower Training Institute
Price: AED 3,750
  • Call: +971 4 5490356

Course details

Course Overview

This qualification provides candidates with the skills required to deliver efficient and reliable customer service. They will gain an understanding of customer expectations and needs and will be able to deal effectively with customer queries and complaints.

Learning Outcomes

  • how to deliver good customer service
  • different communication methods
  • how to provide good customer service in line with organizational procedures
  • how to effectively deal with customer queries,
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About SitesPower Training Institute

About SitesPower

Resulting from our proven track record of customer satisfaction, SitesPower has been granted numerous international, elite authorizations and achievements in the short time since launching in 2001, not to mention having our courses Accredited by the Ministry of Education.  As an independent training provider, rather than a franchisee, these are true accomplishments. Authorizations include PMI, ILM (UK), Microsoft, RedHat, EC-Council, ITIL (EXIN), City & Guilds, AutoDesk, Adobe & ICDL.

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