Course details
The Human Resource Professional Diploma is a training program designed to meet the requirements of midlevel HR managers who wish to enhance their career in the field of HR.
This diploma aims to equip the HR professionals with major needed knowledge for them to develop their career in Human Resources at Tourism Development Department.
Program Objectives
By successfully completing this program, participants will be able to:
- Realize the profound purpose of HR and how fast it evolved
- Understand the significance of HR in various business contexts
- Manage the diverse variables that affect the workplace environment and employee relation
- Get deep understanding of the different HR functions
- Apply best practices related to major HR functions
- Be familiar with the external and internal factors that impact the HR work environment
- Raise awareness to the importance of ethics and values in the workplace and the their impact on the whole organizational culture
Course Outline
Evolution of Human Resources
- Introduction: Why human resources?
- The strategic nature of HR
- HR as a support function
- Human capital advantage Vs. Social capital advantage
- Getting, keeping and growing people: Role of HR
Work Force Planning
- The beginning
- Analysis of the strategic business position
- Forecasting
- Potential resources
- Creation of HR plan
- Putting into action
Recruitment & Selection
- Recruitment Vs. Selection
- Recruitment approaches
- Recruiting messages
- KSAs
- Job analysis
- Interview types
- Critical interviewer errors
- Orientation/lnduction program
Training & Development
Types of learning
TNA ... process and techniques
Dimensions of TNA process
- organization;
- person; and
- task
Training preparation process
Training evaluation
Best evaluation practices
Performance management
- Alignment with organization objectives
- PM cycle
- Equation of performance
- Contributions of performance management
- Performance dialogue
- Achieving results through people
About Etisalat Academy
We_They is the largest single-source business and telecom training solutions provider in the Middle East. For 30 years we have been providing training consultancy and human capital development services to telecoms, government agencies, oil & gas companies, financial institutions and organizations across all industries and business sectors.
We provide training and development programs ranging from cutting-edge technology courses in 3G, WiMAX, VoIP or IPTV, to career-changing leadership masterclasses, strategy workshops and business management seminars.
Based in the UAE and operating a 1.2 Million square feet training facility in Dubai, our partner network spans two continents and delivers world class training solutions to customers in over 28 countries in GCC and MENA regions.
We help organisations to:
- Develop effective leaders, managers and team members
- Discover and overcome competency gaps
- Measure and improve performance
- Build teams and improve communication
- Recruit and retain talent
- Build a knowledge culture
- Create an organisation-wide competency framework
- Stay competitive by using cutting-edge technology
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