Course details
Course Overview
Customer service within the healthcare industry has its own unique challenges in providing first-class healthcare and patient satisfaction.
The highly experienced, native-speaking English tutors use a dynamic, interactive and modern approach utilizing emerging technologies such as virtual and augmented reality, social media as well as traditional methods; audio-visual aids, games and role plays to introduce the basics of customer service and the specifics of providing it in a healthcare setting.
Our aim is to develop the skills of the individual to deal with a variety of everyday situations including how to manage conflict with confidence and competence.
Health care professionals, whether you work in dietary services, environmental services, or as a nurse's assistant.
What we Teach & Career Path
- Improve your communication skills at work and your English knowledge in key areas of healthcare
- Helping you improve your Healthcare vocabulary
- Work on career enhancement through interview practice and application
- Connect you with Health care employers
- Give greater understanding of Healthcare provision
Course Location
About Optimizer Middle East
Introduction:
Optimizer Middle East is a professional organization located in Business village, Deira, Dubai, UAE and active in the MENA countries. The core business of the organization encompass services and consultancies in accounting management systems based on international standards and professional training including technical, management and accounting with the objective of developing personnel skills.
We have executed various professional development projects the Gulf region and North Africa till date targeting to be a leader for Training and development in the area.
Vision:
We Optimizer Middle East shall become the professional umbrella for all the training and development professionals in MENA regions.
Mission:
Develop, organize, sustain through providing professional services, consultancies and training with the objective of disseminating standardized and developed professional practices to individuals and private as well as governmental organizations in MENA region.
Our Objectives:
- Provision of knowledge as skills
- Empowering individuals and organizations in MENA region with the latest professional advanced tools
- Introduction of conceptual practices in the organizational activities
- Qualifying professional experts in the government and private sector
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