Course details
A help desk is a resource intended to provide the customer or end user with information and support related to a companies or institution's products and services. The purpose of a help desk is usually to troubleshoot problems or provide guidance about products such as computers, electronic equipment, food, apparel, or software. Corporations usually provide help desk support to their customers through various channels such as toll-free numbers, websites, instant messaging, or email. There are also in-house help desks designed to provide assistance to employees. Updated on 14 July, 2019Course Location
About International Training Institute
ITI is the response to the challenges of modern technology. Their goal is to offer affordable training of the highest quality to the IT industry, in addition to the computer assisted English language training, schooling and foreign languages.
Whether you are looking to expand your current knowledge and skills in a particular IT field or you are at the start of a new and exciting career path, ITI have the right choice of programs to fit your training needs. From flexible scheduling and payment options to guided practice, they will do more than just train you.
Based on years of experience of its trainers, ITI is able to offer the best in creative training techniques for the IT professional.
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