Advanced Management Development Business Bay, Dubai

Course details

• Excellence in modern management techniques is a fundamental requirement for all businesses and organisations competing in a global business environment. The course explains what modern management practices are effective and how they are a key component in organizational success.
• In a dynamic and challenging business world, administrators with the right set of skills and qualities can make all the difference. Being a professional administrator requires: excellent strategic skills, exemplary negotiation, preparing for meetings, dealing with people, both on the telephone and face-to-face, exceptional interpersonal abilities, and first-class business writing and communication skills. This programme covers all of these, and more, through case studies and practical learning approaches.

• Here, you will learn and discover various skills and essential techniques to put together an effective strategy and plan it ;You will study SWOT analysis and compare it with other tools, learn about strategic planning and who should be involved, types of strategies, preparing action planning and implementing strategic planning. This module will allow participants to acquire the skills, knowledge, necessary opportunities and feedback for their personal and professional growth.

• In this ​course we will cover the various important thinking approaches taken by managers. After understanding the thinking mechanisms, we will provide you with methods and tools that you will practice during the sessions and that can help you at work or in life, and from the most mundane situations to the most difficult or unusual ones. Managers, supervisors and administrators will benefit from better problem solving and decision making skills. This course will allow managers to take critical thinking to the next level by using both their experience and intuition to make the right moves and decisions.

• Manage and motivate people more effectively
• The use of technology in management
• Understand operational issues of management
• Examine the application of the best management practices
• Gain insights into the successful implementation of teams
• Managing continuous improvement
• Creating a high performance organisation

• Understand business objectives and the role of planning in achieving goals
• Plan and organize work flow effectively and in the most appropriate manner
• Create Vision and Mission Statement
• Carry out SWOT and other analysis tools to help plan and set strategies
• Create a Strategic planning document
• Analyse and solve actual problems being faced at work

• Overview of what problem solving means to the stakeholders in an organisation
• Ability to carry out situational analysis and anticipate critical problems
• Understand the concepts of divergent and convergent thinking
• Exploration of problem solving methods - Actor analysis, Causal modeling, Goal trees and means-end diagrams
• The role of Problem diagrams and Score cards – coming up with out-of-the-box solutions.

• Introduction to New-age Management
• Role of technology in management
• Incorporation of time-sheets and time tracking
• Stress and Time management
• Managing conflicts in a productive manner
• Verbal and non-verbal cues for effective communication
• The fundamentals of goal setting
• Making a plan towards achieving goals
• Characteristics of an effective negotiator
• The art of benchmarking your operation against the best
• Business Analytics and Management
• Unique approaches to problem solving
• Analysis of critical situations
• SWOT analysis and other methods to analysise situations and solve problems
• Creating employee commitment
• How managers should coach others ?
• Practical Exercises
• Case Study Negotiation for leaders - Negotiating with employees
• Conclusion and Q&A