- Duration: Upto 40 Hours
- Timings: Part Time, Flexible
Course details
This course is ideal for young professionals looking to get a head start in the profession, introducing the skills and responsibilities expected by the world's leading airlines. Special emphasis is given to customer service and procedures for handling unusual situations during flight, with the final module of the course giving useful tips for completing the recruitment process. This course also includes a safety equipment procedure (SEP) trainer providing an overview of the aircraft, safety equipment and location of emergency procedures accessible .Course content
- Introduction to the airline industry and aircraft
- Crew member coordination and communication
- Customer service and managing passenger interactions
- Safety and emergency procedures (with virtual cabin walkthrough - narrow and wide body aircraft)
- General philosophy of for the carriage of dangerous goods and the risks associated with their transport on board an aircraft
- Awareness on security-related issues
- Security and dangerous
Job roles this course is suitable for:
Airline Cabin Crew , AIR HOSTESS , Cabin crew air hostess , hospitality manger , Advanced Customer ServicesCourse Location
About YourOwn Institute of Training and Professional Development
Your Own Institute of Training and Professional Development is established in 2021 with the approval from DED and KHDA-Dubai.
A set of experienced Educational Experts, world class Trainers and Professional consultants who know the need and pulse of the working force, are behind this venture. This Institute is developed after doing immense market survey from the working force and the Corporates.
We collected feedback from them and realised what they want exactly to upgrade in their professional career. As the name suggests it is ‘YOUR OWN INSTITUTE’. We are committed 100% Customer happiness. Excellent consultation, career counselling based on TNA and world class training are our highlight. We at YOI, offer you a wide range of Professional courses. Whichever field you are working, we have a course for your Professional Development.
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